Effective date: August 14, 2026
Last updated: August 14, 2026

These Terms of Service (“Terms”) govern your access to and use of the public websites and related online properties operated by Proservability Inc. (“Proservability,” “we,” “us,” or “our”) (collectively, the “Site”), including:

By accessing or using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Site.

1. What these Terms cover

The Site is an informational marketing presence about Proservability’s observability and VictoriaMetrics guidance services. These Terms apply to casual visitors and preview users of the public Site.

They do not replace a signed agreement for paid professional services, pilots, or customer engagements. If you become a client, the terms in your master services agreement, statement of work, order form, or similar contract control for that relationship.

2. Eligibility

You must be at least 16 years old and able to form a binding contract to use the Site. By using the Site, you represent that you meet these requirements.

3. Permitted use

You may use the Site for lawful, personal or internal business purposes, including learning about our services and contacting us.

You agree not to:

  • Use the Site in violation of applicable law or third-party rights
  • Attempt to gain unauthorized access to the Site, preview areas, or related systems
  • Probe, scan, or test vulnerabilities except as expressly authorized in writing
  • Scrape, crawl, or harvest content or data from the Site through automated means without our prior written consent
  • Interfere with or disrupt the Site’s operation, security, or performance
  • Misrepresent your affiliation with Proservability or impersonate any person or entity
  • Upload or transmit malware or other harmful code
  • Use preview or staging credentials except as we intend for pre-release review

We may suspend or restrict access if we reasonably believe you have violated these Terms or pose a security risk.

4. Preview and staging access

Some hosts (including studio.proservability.com) may require a preview login before you can view pre-release content. Any preview credentials we share are confidential, may be changed or revoked at any time, and must not be redistributed.

Preview environments may contain incomplete, inaccurate, or experimental content. They are provided as is for evaluation only and may be taken offline without notice.

5. Intellectual property

The Site and its content—including text, graphics, logos, page design, blog articles, diagrams, and software displayed on the Site—are owned by Proservability or our licensors and are protected by intellectual-property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and view the Site for its intended purpose. Except for that limited license, no rights are granted by implication or otherwise.

You may share links to public pages and quote brief excerpts with attribution where fair use or similar principles apply. You may not copy, modify, distribute, sell, or create derivative works from Site content without our prior written permission.

Proservability, our logos, and related marks are trademarks of Proservability Inc. Third-party names (for example, VictoriaMetrics, Kubernetes, Grafana) belong to their respective owners and are used for identification only.

6. No professional advice

Site content—including blog posts, diagrams, examples, audit terminal demos, and marketing copy—is provided for general informational purposes only.

Nothing on the Site constitutes legal, financial, licensing, security, or engineering advice, nor does it create a fiduciary, consulting, or client relationship. Architecture, licensing, and operational decisions depend on your specific environment. Do not rely on the Site as a substitute for qualified professional advice or a formal engagement with us.

Contact us directly if you want scoped guidance under a written agreement.

The Site may link to third-party websites or services (for example, LinkedIn or partner resources). We do not control and are not responsible for third-party content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms.

8. Disclaimer of warranties

THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free of harmful components, or that content will be accurate, complete, or current.

Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROSERVABILITY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100) OR THE AMOUNT YOU PAID US TO ACCESS THE SITE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, WHICHEVER IS GREATER. BECAUSE THE PUBLIC SITE IS FREE TO ACCESS, THIS AMOUNT WILL TYPICALLY BE US $100.

Some jurisdictions do not allow limitations of liability, so the above may not fully apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless Proservability and its officers, directors, employees, contractors, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your misuse of the Site or violation of these Terms, except to the extent caused by our gross negligence or willful misconduct.

11. Changes to the Site and Terms

We may modify, suspend, or discontinue any part of the Site at any time without notice. We may update these Terms by posting a revised version on the Site and updating the “Last updated” date. Material changes may also be highlighted on the Site. Continued use after changes become effective constitutes acceptance of the revised Terms.

12. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules, except where mandatory consumer protection laws in your jurisdiction apply.

Except where prohibited, you agree that exclusive jurisdiction and venue for disputes arising out of or relating to these Terms or the Site will lie in the state or federal courts located in Delaware, and you consent to personal jurisdiction there.

Before filing a claim, you agree to contact us at hello@proservability.com and attempt to resolve the dispute informally within thirty (30) days.

13. General

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Proservability regarding the Site.

14. Contact us

Proservability Inc.
Email: hello@proservability.com
Website: https://proservability.com